Privacy Notice

Who handles your information

AdRoster is operated by AGENCY COLLECTIVE LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Contact team@agencycollective.ai about this notice or your information.

Information you provide

When you create an account or complete onboarding, we collect your name, business email, business and legal entity names, website, selected business categories, advertising budget range, campaign goals and program preferences. We also keep the agreement version you accept, the acceptance time and the account associated with it. Optional fields are identified as optional.

When you use the workspace, we handle the creator selections, partnership requests, briefs, uploaded materials, approvals, order and subscription records, and support messages needed to provide the service. Do not upload private information about other people unless you have permission and it is necessary for the requested service.

Stripe handles payment details through its checkout and billing services. We receive payment status, subscription identifiers and the billing records needed to manage your account. Do not enter payment card details in onboarding or support fields. Booking a call through Calendly provides the scheduling information you enter to Calendly and our team.

Why we use it

We use information to authenticate your account, set up your brand workspace, tailor the information shown to you, coordinate requested creator partnerships, review campaigns, provide production and support, process billing, maintain agreement records, prevent misuse, and meet legal and recordkeeping obligations. Account and service communications are part of operating your requested service. Optional marketing or text messages require their own applicable permissions; accepting the platform agreement is not an SMS marketing opt-in.

Who receives it

Authorized AdRoster personnel and service providers receive information needed for their work. This includes hosting and storage, account authentication, payment processing, and scheduling. Supabase supports account and database functions; Stripe processes billing; Calendly supports call bookings.

Creators receive the Brand identity, website and campaign information reasonably needed to decide whether to accept a partnership and approve the work. We do not give creators your account password or full payment card information. We may disclose information when required by law or reasonably necessary to investigate fraud, protect rights, or address security incidents. Any business transfer must preserve applicable privacy obligations.

Advertising measurement and your choice

We use the Meta Pixel to measure activity on public pages and successful actions such as saved enquiries or signups, completed creator applications, confirmed bookings and confirmed membership purchases. Meta receives technical browser identifiers and cookies, the applicable page address, event name and opaque event ID, and purchase value and currency when relevant. The pixel implementation does not send names, email addresses, phone numbers, social handles, messages or form answers. It does not automatically report views of private dashboards. A successful action within an account can be reported without its private form details.

In regions that require permission, and when the region cannot be determined, measurement remains off until you allow it. Browsers sending Global Privacy Control or Do Not Track are not measured. You can allow or decline advertising measurement in this page's controls at any time. Essential account and service functions do not require optional advertising measurement.

The advertising measurement controls and the currently displayed browser status are part of this notice. Changing your choice affects future measurement; it does not undo information already lawfully transmitted.

Storage, security and retention

We use access controls and service-provider security features to restrict information to authorized purposes. No internet system is completely secure. Report suspected account compromise promptly to team@agencycollective.ai.

We keep information for as long as reasonably needed to operate the account, fulfill orders, document permissions and payments, resolve disputes, prevent misuse and satisfy applicable legal obligations. Closing an account does not immediately delete billing records or accepted agreements that must be retained. Data processed by providers may be stored outside your country, including in the United States; applicable transfer safeguards must be addressed in the finalized service-provider arrangements.

Requests and choices

You can update available account details in your workspace or contact team@agencycollective.ai to request access, correction, deletion or other privacy rights that apply where you live. We may verify identity before fulfilling a request and explain any legal reason that prevents us from deleting a record. Where applicable law provides them, you may also have rights to object, restrict processing, receive a portable copy, withdraw consent, or complain to a privacy regulator. Withdrawing optional measurement consent does not cancel membership.

AdRoster's brand workspace is for adults acting for businesses. It is not intended for children under 18. We do not use this notice to obtain rights to a creator's likeness. Those rights require the creator's separate, specific permissions and approval process.

Notice updates

We will date updates and provide additional notice for material changes where required. Agreement acceptance records retain the notice version shown at the time. A change to this notice does not by itself expand a creator's likeness license or grant new marketing consent.